We make every effort to answer as many customer questions as possible from fellow trailer enthusiasts and buyers! We look forward to helping you out and providing the very best trailer-buying experience possible. However, before reaching out to contact us directly, we ask that you check this list below of the most Frequently Asked Questions first.
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&#; Team DC Support
We sell our trailers through an expansive dealer partner network of over 100 dealers covering most of the United States and Canada. Find your NEAREST TRAILER DEALER HERE. You can also CONFIGURE YOUR OWN TRAILER HERE and submit it to your local Diamond C dealer for an accurate quote.
We do not sell factory direct at this time, all of our sales are handled through our dealer network.
Every Diamond C trailer is shown on our website with a base MSRP (Manufacturer&#;s Suggested Retail Price). However please note &#; MSRP is NOT the final sales price, the final sales price varies on the region and dealer. There is an option on our website to CONFIGURE YOUR OWN TRAILER and submit it to 1-3 dealers for a price quote. Another option is to use our DEALER LOCATOR to find the nearest dealer and contact them directly.
Lead times for ordering a trailer do vary on multiple factors:
The best way to get an accurate timeline for your trailer is through the dealer you choose to work with. Let them know which model you want to order and they will provide the timeline for your order. To find a dealer near you, use our DEALER LOCATOR.
If you haven&#;t heard anything back after using our BUILD YOUR OWN TRAILER feature, we suggest directly contacting the dealership(s). After the configuration is submitted, it is sent to the dealership(s) of your choosing and they are your direct contact for the details of the order.
Diamond C Trailer Mfg. warrants that the structure of each Diamond C manufactured trailer that is operated under normal use in the Continental United States or Canada will be free from defects in materials and workmanship for three years, regardless of ownership. The three year structure WARRANTY begins with the date of the original retail purchase, while any resold trailers structure warranty begins with the manufacture date shown on the VIN sticker.
Warranty claims go through the DEALER you purchased your trailer from or another dealer in our network if the first option is unavailable. The dealer will submit the claim to us on your behalf.
Yes, our dealer network partners with Sheffield Financial and Synchrony Bank to give you multiple options for financing your trailer. More information about FINANCING OPTIONS IS AVAILABLE HERE.
We design, engineer, and optimize our own U.S. Patent Protected I-Beams to fit each model. Our Engineered Beam Gooseneck trailers are stronger yet lighter, featuring the best strength-to-weight ratio of any steel frame gooseneck on the road. We recently began expanding this beam technology to our other product lines, stay tuned for more updates! Read more about ENGINEERED BEAM TECHNOLOGY HERE.
Our industry exclusive 12&#; HYDRAULIC DOVETAIL is rated to lift/carry 10,000lbs distributed across the length of the dove.
We recommend using ATF Fluid Dexron III for your Diamond C trailer.
Our DM COATING SYSTEM is set apart by 3 factors:
No, we offer 8 standard colors at no additional cost. You can view the COLOR GUIDE HERE for additional pictures and descriptions.
The highest capacity gooseneck trailers are the FMAX216 and FMAX312 which are available with 40K GVWR upgrades.
Our dump trailer telescopic cylinder design provides many benefits over the more traditional scissor-lift and dual-cylinder setups:
Learn more about our TELESCOPIC CYLINDERS HERE.
Diamond C doesn&#;t currently have an official trade-in program, but some of our dealers offer trade-ins when purchasing new trailers from them. Find the NEAREST AUTHORIZED DIAMOND C DEALER HERE and contact them to find out more about trade-ins.
We are thrilled to hear about your interest in becoming a Diamond C dealer. You can fill out a DEALERSHIP INTEREST INQUIRY HERE. Diamond C keeps the applications on file and will review them when looking to add to our dealership network.
Yes, you can check out all of the DC GEAR HERE.
Goto Haiheyuan to know more.
The deck on the neck doesn&#;t work in conjunction with the winch box package. However, there is enough room to bolt a winch directly to the winch plate and still run the deck on the neck. We recommend this method to get the best of both worlds.
Unfortunately, you can&#;t switch over to duals, the axle for the SS is slightly wider than the duals to provide a better footprint for the SS. If you were to attempt to put duals on the SS axle the tires would hit the outer frame.
Big parts orders are not very shipping friendly, the best way would be to go through your nearest dealer and they can get it shipped with a truckload of trailers. FIND A DEALER HERE.
We are excited about your interest in becoming an ambassador, please send your information to [ protected] and he will provide more information about our Brand Ambassador program. He will need all of your social media handles as well as engagement, reach, and follower data.
We recommend using 90w gear oil.
Unfortunately, you can not purchase the pop-up winch separately. We only offer the pop-up winch on new trailers that are currently in production.
We do not offer tours right now, sorry!
Unfortunately, you can not buy trailers directly from us at this time. CLICK HERE TO FIND A DEALER and locate a dealership near you.
The &#;C&#; in Diamond C comes from the owner&#;s family name &#;Crabb&#; and one of the owner&#;s maiden name &#;Copeland.&#; The word &#;Diamond&#; was very popular and the owners had a liking for it when the company was founded in . TO LEARN MORE ABOUT US CLICK HERE.
Check out our Trailer Learning Center, which contains dozens of articles, videos, and in-depth resources about all of our trailer options, features, and customizable options.
VISIT LEARNING CENTERA few times a year, Jacob (our VP of Sales and Marketing) hops on Instagram Live to answer questions from DC fans and trailer owners from all over the country about our products, processes, and anything the trailer world wants to know!
Follow us on INSTAGRAM to get notified the next time Jacob is planning to go live so you can get a chance to have your question or comment answered as well.
In the meantime, watch the recaps of previous Q&A sessions below:
There are several key considerations to keep in mind when buying a dump trailer for sale. These include:
One of the most important things to consider when buying a dump trailer for sale is size and load capacity. It's essential to choose a trailer that can accommodate the weight and volume of the materials you plan to haul. Be sure to consider the size of your vehicle and its towing capacity when choosing a dump trailer.
Another critical factor to consider is the towing ability of your vehicle. It's essential to choose a dump trailer for sale that your vehicle can handle. Make sure to check the towing capacity of your vehicle and compare it to the weight of the trailer you're considering.
When it comes to choosing the right dump trailer for sale, the type of lift system is an important consideration. There are three main types of lift systems to choose from: single or dual cylinder, telescopic lift cylinder, and scissor lift. Each type of lift system has its own unique features and benefits, so it's important to choose the one that best fits your hauling needs.
Lift systems are a crucial component of dump trailers for sale. They determine how the trailer functions, how much it can carry, and how easily it can dump its load. There are three main types of lift systems to choose from: single or dual cylinder, telescopic lift cylinder, and scissor lift. Let's take a closer look at each type.
A single cylinder lift system has one hydraulic cylinder that is used to raise and lower the trailer's bed. A dual cylinder system has two hydraulic cylinders, which offer more stability and power than a single cylinder system. Dual cylinder systems are typically used in larger dump trailers that require more capacity and strength.
The telescopic lift cylinder is a hydraulic system that uses multiple sections of tubing to extend and retract. This type of lift system is known for its durability and ease of use, as well as its ability to handle heavy loads. Telescopic lift cylinders are typically used in medium to large dump trailers. Telescopic is the most easy to understand. If you wanted to dump out a box full of items where would you lift it the? The front or from the middle laying under it. Telescopic is the way to go and why almost all commercial dump trucks use telescopic lifts.
A scissor lift is a hydraulic system that uses a series of interlocking arms to lift and lower the trailer's bed. This type of lift system is known for its stability and ease of use, as well as its ability to handle heavy loads. Scissor lifts are typically used in medium dump trailers that require standard to heavier capacity.
When choosing a dump trailer for sale, it's important to consider the type of lift system that best fits your hauling needs. Factors such as the size of your trailer, the materials you plan to haul, and the towing capacity of your vehicle will all play a role in determining the best type of lift system for you. With this information in mind, you can make an informed decision and find the perfect dump trailer for your needs.
Of course, price is always a consideration when buying any product. Dump trailers for sale can range from a few thousand dollars to tens of thousands, depending on the size, features, and type of trailer. Be sure to set a budget and stick to it, while still ensuring you're getting the best trailer for your needs.
To help you better understand the process of buying a dump trailer for sale, we've answered some of the most commonly asked questions.
Q: What size dump trailer do I need? A: The size of the dump trailer you need will depend on the materials you plan to haul and the towing capacity of your vehicle. Be sure to consider the size of your vehicle and its towing capacity when choosing a dump trailer.
Q: How much does a dump trailer for sale cost? A: The cost of a dump trailer for sale can range from a few thousand dollars to tens of thousands, depending on the size, features, and type of trailer. Be sure to set a budget and stick to it while still ensuring you're getting the best trailer for your needs.
In conclusion, when looking for a dump trailer for sale, it's essential to consider size and load capacity, towing ability, lift system, and price. By keeping these key considerations in mind, you can ensure you're getting the best dump trailer for your hauling needs.
For more information, please visit Hydraulic Modular Trailer Specifications.